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Talk to a real person about what happened

Call us any time for urgent recovery, or send your details below and we'll call you back — usually within the hour during office hours.

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24/7 for urgent accident recovery. Office hours for everything else.

1800 812 400

We aim to respond to emails within one working day.

Monday–Friday: 8:00–20:00
Saturday: 9:00–17:00
Sunday: Closed (recovery line open 24/7)

Please see our Complaints Procedure so we can direct it to the right team straight away.